Action Required: Changes Coming to BridgeFront Courses

We have converted our BridgeFront HTML5 courses to SCORM and video due to changes in our server structure. Starting June 28, 2019, your current HTML5 version will no longer work. This means in order for learners to continue using these courses, it is necessary to access the available new course versions.

Key Message:

The current HTML5 version in your Litmos account will no longer be supported and usable after June 28, 2019. So be sure your learners have completed their training on the HTML5 versions before this date. Also note, the new versions will be named differently so you can differentiate for reporting purposes.

Because of this change, the new SCORM versions are effectively new courses and as such, course settings will need to be reset and courses reassigned.

Next Steps:

Discuss with your Account Manager that you need the 2019 or SCORM course versions provisioned to your account. Your Account Manager will then request that the new versions are provisioned to your Litmos LMS account. See below for the courses that are affected. 

Courses Titles Affected:

General Compliance and Safety:
BF10015 Controlling Violence in Healthcare V3
BF10020 Documentation in the Medical Record V2
BF10105 Understanding the Needs of the Chronically Ill, Acutely Ill Patient
BF10106 Confidentiality Agreement
BF10108 Preventing Conflicts of Interest: Ethical Conduct
BF10109 Workplace Safety: Ensuring a Drug-Free Workplace - Employee
BF10110 Workplace Safety: Ensuring a Drug-Free Workplace - Manager
BF11005 Age-Specific Competencies and Patient Rights V2
BF11010 Culturally Competent Care: An Overview V2
BF11015 Reducing Violence and Suicide Risks in Mental Health V2
BF11025 Strategies to Meet Joint Commission Patient Safety Goals V2
BF11026 Patient Safety for Ambulatory Care Centers
BF11027 Prevention of Adverse Events
BF11028 Infection Prevention and Control Plans
BF11029 Medication Safety and Security
BF11031 Translation and Communication in Healthcare
BF11032 Understanding Organ Transplants and the Donation System
BF11033 Advanced Directives and End of Life Care: Joint Commission Standards
BF11034 Early Warning Signs and Rapid Response
BF13020 Multidrug-resistant Pathogens & Preventing Infection V2
BF13030 Understanding Latex Allergies in the Healthcare Workplace V2
BF15035 Obstetrical Safety Issues and Preventing Infant Abduction V2
BF20505 Essentials of HIV/AIDS for Healthcare Employees V2
BF22125 Recognizing Abuse and Violence V2
BF10071 Red Flag Rule V2
BF10075 EMTALA and Patient Intake V2

General Compliance Refresher:
BF14001 Advance Beneficiary Notice - Refresher
BF14002 Understanding Bad Debts - Refresher
BF14003 Board Fraud and Abuse - Refresher
BF14004 Conflicts of Interest - Refresher
BF14005 Coding Accuracy - Refresher
BF14006 Data Security - Refresher
BF14007 Diagnosis Coding - Refresher
BF14008 Diversity - Refresher
BF14009 Documentation - Refresher
BF14010 Documentation for Physicians - Refresher
BF14011 DRA and Compliance - Refresher
BF14012 Exclusions - Refresher
BF14013 Fair Market Value - Refresher
BF14014 Investigational Devices - Refresher
BF14015 Medical Necessity - Refresher
BF14016 Non-Physician Supervision - Refresher
BF14017 Provider Relationships - Refresher
BF14018 Privacy - Refresher
BF14019 Provider-Based Rules - Refresher
BF14020 Radiology Orders - Refresher
BF14021 Sexual Harassment Refresher
BF14022 Short Stay - Refresher
BF14023 Social Media - Refresher
BF14024 Teaching Physician Rules - Refresher
BF14025 Therapy Certification - Refresher

Revenue Cycle:
BF75113 Keys to Professional Email Communication
BF75302 Getting Generations to Work Together
BF75304 Cost Containment
BF80101 Introduction to the Revenue Cycle v6
BF80102 Revenue Cycle Terminology v6
BF80103 Critical Steps in Payer Identification v6
BF80104 Patient Intake & the UB-04 Claim Form v6
BF80105 Computer Software and Generating Bills
BF80106 Introduction to Healthcare Coding Systems v6
BF80107 Understanding How Hospitals Are Paid v5
BF80109 Introduction to Denial Management v6
BF80161 Understanding Recovery Audit Contractors (RAC) V6
BF80171 Revenue Cycle Regulations, Compliance & the OIG V6
BF80172 Revenue Cycle Regulations & Compliance Review V6
BF80174 Informed Consent: Demystifying This Important Document V2
BF80201 Customers and Communication Getting to Know Your Customers v6
BF80202 Patient Intake Points Within Healthcare v6
BF80203 Patient Intake Methods v6
BF80301 Medical Terminology I: Word Building v6
BF80302 Medical Terminology II: Body Systems v6
BF80303 Medical Terminology III: Procedures, Symptoms & Acronyms v6
BF80402 Identifying the Patient & Other Key Individuals v6
BF80405 Why Patient Demographic Data Matters v6
BF80501 Components of a Complete Physician Order v5
BF80503 Why Patient Encounter Data Matters v6
BF80601 Reading an Insurance Card v6
BF80602 Medicare - World of Medicare v5
BF80603 Your Office in the World of Medicare v5
BF80604 Introduction to Medicaid v5
BF80605 Introduction to TRICARE & CHAMPVA v5
BF80606 Health Insurance Plans & Participation Basics v6
BF80607 Why Accurate Health Insurance Data Matters v5
BF80608 Introduction to Medicare Advantage Plans v5
BF80701 Insurance Verification Terminology v5
BF80702 Insurance Verification Process Step by Step v5
BF80703 Why Insurance Verification Matters v5
BF80801 Introduction to Coordination of Benefits v6
BF80802 Determining Coordination of Benefits v6
BF80803 Introduction to Medicare Secondary Payer & Medicaid COB v5
BF80804 MSP Determination Process v5
BF80805 MSP Requirements Documentation v5
BF80810 Entity Request Determination Process v5
BF80811 Multiple Plan COB Determination Process v5
BF80812 Why Coordination of Benefits Matters v6
BF80813 Introduction to Medicare Secondary Payer v6
BF80814 Medicare Secondary Payer Practice Scenarios Introduction to the MSPQ v6
BF80815 Interpretation of Medicare Secondary Payer MSPQ Practice Scenarios v6
BF80901 Understanding Patient Balances v6
BF80902 The Collection Flow v6
BF80903 Payment Options & Solutions v6
BF80904 Four Steps of Requesting Payments from Patients v6
BF80905 Managing Patient Balances v6
BF80906 Why Collecting Patient Balances Matters V6
BF80920 Assumptions, Presumptions and Misconceptions in the Collection Process
BF80921 Triaging for Better Collections
BF80922 Breaking Down Communication Barriers During Collection Process
BF80923 Keys to Effective Communication
BF80924 Matching Communication Styles for Improved Collections
BF80925 Understanding the Stages of Patient Collections
BF80927 Quality Assurance Methods in the Collection Process
BF81001 Identifying UB Data Elements & Form Locators v6
BF81002 Identifying UB Elements at Patient Intake v6
BF81003 What a Patient's UB Data Elements Tell You v6
BF81004 The Relationship of UB Data Elements & Charges v6
BF81005 Patients/Payer-Specific UB Data Elements v6
BF81006 UB Data Elements Relationships v6
BF81214 Introduction to UB Validation, Part 1 V6
BF81215 Introduction to UB Validation, Part 2 V6
BF81216 UB Validation Acute Inpatient V6
BF81217 UB Validation Mom and Baby V6
BF81218 UB Validation Fundamental Outpatient V6
BF81219 UB Validation Fundamental Therapy V6
BF81301 How Bills are Processed Through the Revenue Cycle v5
BF81302 Payer Follow-Up Part I v5
BF81303 Payer Follow-Up Part II v5
BF81304 Understanding the Elements of Payments v6
BF81305 Following Up on a Medicare Payment v6
BF81306 The Appeals Process on Medicare Denials v6
BF81307 Reading the Medicare Remittance Advice v6
BF81309 General Follow-Up on Blue Cross v6
BF81313 Following Up with Commercial & Other Payers v6
BF81502 Anatomy of a 1500 Claim v6
BF81610 Revenue Cycle Certified Professional I (RCCPI) Certification Exam
BF81620 Revenue Cycle Certified Professional II (RCCPII) Certification Exam
BF81630 Revenue Cycle Certified Master (RCCM) Certification Exam
BF81700 Improving Outpatient Cash Flow, Billing & Collections
BF81701 Introduction to the Revenue Cycle for Practitioner Offices
BF81702 Critical Steps in Payer Identification for Practitioner Offices
BF81703 Determining COB and MSP for Practitioner Offices
BF81704 Introduction to Healthcare Coding Systems for Practitioner Offices
BF81705 Medical Necessity Concepts and the ABN for Practitioner Offices
BF81706 Overview of Collecting Patient Balances
BF81707 Anatomy of a 1500 Claim for Practitioner Offices
BF81708 Understanding the Revenue Cycle at Hospital-Owned Practitioner Offices
BF81804 Developing and Using Key Performance Indicators
BF81805 Denial Management in a Post ICD-10 World
BF81806 Budgeting 101 for Healthcare Managers
BF81811 The Keys to Success as a Patient Access Manager
BF81813 Teamwork and Collaboration in the Revenue Cycle
BF81816 Practical Tips for Cleaning Up the Downstream Revenue Cycle
BF75111 Essentials of Telephone Communication Skills
BF75112 Ten Principles of Positive Collaboration and Teamwork in Health Care
BF80403 Patient Interviewing Techniques
BF80404 Getting Correct Information from Patients & Guarantors
BF80704 Medical Necessity Concepts & the ABN
BF80705 Explaining the ABN to Medicare Beneficiaries

Have more questions? Submit a request


Please sign in to leave a comment.